| Issue ID | 1691761 |
| Internal NHTSA # | 11360188 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2011 |
| File date | 12/08/20 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owned a 2011 mercedes-benz c300. The contact stated that while her daughter was driving, the vehicle made a rattling sound, while turning. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear sub frame was fractured. The contact was informed not to drive the vehicle. The contact called kempthorn mercedes-benz dealer located at 1449 cleveland ave nw, canton, oh 44703 and was informed to bring the vehicle in for a diagnostic test. The failure was not taken to the dealer. The contact stated that the repair part was on back order. The manufacturer was made aware of the failure and the contact was referred nhtsa for assistance. The vehicle was not repaired. The contact stated that similar vehicles were recalled in canada but, not in the united states. The failure mileage was approximately 70,000. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NORTH CANTON, OH |
| VIN pattern | WDDGF8BB7BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |